Callwise documentation

How the receptionist works, and how to run it.

An AI voice receptionist for clinics and service businesses. It answers every call, books the appointment and hands over to your team when needed.

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What Callwise is

The receptionist, the modules, and what this build does and doesn’t do.

Run it locally

One command starts the demo app, this site and the docs.

Roles and access

Owner, admin and member, and the four access levels.

Voice service contract

The signed webhook the voice service will call.

Modules

Receptionist

Answers every call, books and hands over by your rules.

Bookings

Appointments the agent and your team made, by day and week.

Callers

Everyone who called, with history, notes and tags.

Analytics

Volume, conversion, handle time and when people call.

Outbound

Reminder calls, no-show recovery and recalls.