Outbound
Reminder calls, no-show recovery and recalls.
1 page · 1 metric
Group
Pages
| Page | Path | What it shows |
|---|---|---|
| Outbound | /app/outbound | Reminder campaigns and the queue of scheduled outbound calls. |
Metrics
| Metric | Format | Over a date range |
|---|---|---|
| Reminders sent | count | summed over the range |
Averages are averaged across days, never added up. Test calls are left out of every metric.
Connections
| Connection | Purpose | Status |
|---|---|---|
| Telephony (Twilio-compatible) | Phone numbers, inbound and outbound calls, call recordings. | mock |
| SMS | Confirmation and reminder texts. | mock |
Actions that need publish
campaign.toggle
Everything else in this module needs edit to change and view to read. See Roles and access.