Connections
Outside services Callwise talks to, and how far along each one is in this build.
In this build no connection makes a real request. Each one is simulated (mock), defined as a contract the other side must follow (contract), or planned for later.
| Status | Meaning |
|---|---|
| mock | Simulated. The app behaves as if connected, but no request leaves your machine. |
| contract | The interface is defined and verified on the Callwise side. The other side is not built yet. |
| planned | Planned. Listed so you know it is coming; nothing is built yet. |
| Connection | Purpose | Status | Used by |
|---|---|---|---|
| Telephony (Twilio-compatible) | Phone numbers, inbound and outbound calls, call recordings. | mock | Receptionist, Outbound |
| Callwise voice service | Speech to text, the language model and text to speech in one low-latency loop over WebRTC and SIP. | contract | Receptionist |
| Deepgram | Speech to text for the live call loop, inside the voice service. | contract | Receptionist |
| ElevenLabs | Text to speech: the agent voices (Luna, Noah, Ava, Ethan). | contract | Receptionist |
| Anthropic Claude | Call summaries, intent and sentiment, and text tests of a draft script. | mock | Receptionist |
| Google Calendar | Reads free slots and writes bookings. | mock | Bookings |
| Microsoft Outlook | Reads free slots and writes bookings. | mock | Bookings |
| Open Dental | Practice management sync for patients and appointments. | planned | Bookings, Callers |
| SMS | Confirmation and reminder texts. | mock | Outbound |
| HubSpot | Keeps caller profiles, tags and call outcomes in sync with your CRM. | planned | Callers |
| Google Sheets | Daily export of call and booking numbers to a spreadsheet. | planned | Analytics |
| Outgoing webhooks | Sends call.completed and booking.created to your own systems. | mock | Receptionist, Callers, Analytics |
Every connection lists the facts to check before launch. Those are not verified yet.
Logos
Logos come from the @callwise/logos package, the same one the app and the marketing site use.
Brand logos from Simple Icons (https://simpleicons.org, CC0 1.0). Logos are trademarks of their respective owners and are used only to identify integrations; no endorsement is implied. Brands not in Simple Icons are shown as monograms.