CallwiseDocs

Modules

The units Callwise is sold in. Each has at most four pages and its own access level.

A module is a part of the app you can switch on, pay for and give people access to. Receptionist is the core and comes with every plan. See Pricing for which plan includes which module, and Modules and billing states for what happens when a module is locked.

ReceptionistcallsAnswers every call, books and hands over by your rules.BookingsbookingsAppointments the agent and your team made, by day and week.CallerscallersEveryone who called, with history, notes and tags.AnalyticsanalyticsVolume, conversion, handle time and when people call.OutboundoutboundReminder calls, no-show recovery and recalls.

Data and privacy

Recording notice, retention, caller erase, and where call data goes.

Receptionist

Answers every call, books and hands over by your rules.